Shipping policy

Order processing

Orders are generally processed within 2–5 business days, excluding weekends and holidays. High-volume releases, live-sale events, or severe weather may extend processing time. You will receive an order confirmation and, when applicable, a shipping confirmation with tracking information.

Shipping rates and delivery

Available shipping methods, rates, and estimated carrier delivery times are shown at checkout. Delivery estimates begin after the order has been processed and are not guarantees. Smaller card orders may use tracked letter mail when offered; larger or higher-value orders may ship as tracked parcels.

Address accuracy

Customers are responsible for providing a complete and accurate delivery address. Contact phant0mmyttv@gmail.com as soon as possible if an address needs to be corrected. We cannot guarantee changes after an order has entered fulfillment. Additional postage caused by an incorrect or incomplete address may be charged to the customer.

Tracking, delays, and missing packages

Carrier scans and delivery dates can be delayed. If tracking shows no movement for an extended period or an order appears lost, contact us with the order number so we can review the shipment and, when appropriate, open a carrier inquiry. If tracking shows delivered but the package is not present, first check with household members, neighbors, the local carrier office, and any secure delivery area.

Damaged shipments

Keep the item and all packaging and contact phant0mmyttv@gmail.com within 3 days of delivery with the order number and clear photos. Do not discard the packaging until the issue is resolved.

International orders

International shipping is available only where shown at checkout. Customers are responsible for customs duties, taxes, import fees, and delays imposed by the destination country unless checkout states otherwise.

Bulk-card shipments to ItsPhantomCards

This policy covers store orders shipped to customers. Sellers sending bulk cards to ItsPhantomCards are responsible for packing and shipping their cards according to the approval email and bulk-program instructions. Use tracked shipping and retain the receipt. Do not ship cards until the submission has been approved. Unless ItsPhantomCards states otherwise in writing, the seller is responsible for inbound shipping costs and transit risk.

Questions

For shipping questions, contact phant0mmyttv@gmail.com.